Receive
Everything in one place, regardless of origin
Email, WhatsApp, forms, portals or other systems enter a single flow, organized with text, images, location and context.
Andorinha.Every issue, the right path to resolution.
What is Andorinha
From report to resolution,
every step in the right place.
Andorinha turns scattered reports into organized work, routed and tracked until resolution.
Analyse
Identifies the problem
Analyses text and images, classifies issues, detects duplicates and extracts relevant information.
Decide
Clear priority and ownership
Andorinha suggests a category, urgency and owner, and the team validates before moving forward.
Resolve
Tracked until resolution
Every issue becomes a task with an owner and deadline, recording the intervention and proof of resolution.
From report to resolution
A complete view of the territory,without losing the detail of each incident.
Click below to explore
Sinalização vertical danificada
AND-0248GeralHistórico
Encaminhamento
DestinoCâmara Municipal
ProcessoGES-86188
DocumentoOF-2026-014
Enviado à CâmaraHoje, 10:42
Connected to the municipality
Even when the responsibility changes,
the tracking continues
When an issue falls under municipal jurisdiction, Andorinha automatically prepares the process and the official document to send to the municipality. The submission, status and every response remain linked to the original report.
The official document is automatically filled with the issue's information and sent to the municipality, without manual work
The submission, status and every response remain linked to the issue, ensuring tracking until resolution
One connected operation
Every channel,
a single flow
Regardless of the origin, all reports converge in Andorinha, without creating parallel operations.
Pick the channel you would use to report it.
A fallen tree on Rua da Cruz, blocking the way.
A fallen tree on a road is reported by several citizens through different channels. Andorinha gathers the reports, analyses the images, identifies the location and priority, and routes the issue to the responsible team. The intervention is recorded, and the citizen receives a personalized response when the problem is solved.
